The Zander Scale

In Memory

This feedback system is dedicated to Zander, whose story reminds us why honest healthcare feedback is critical. Your thoughtful comments today could save lives tomorrow.

Learn about Zander's Story →

Review Guidelines

  • Be Specific: Include details about your experience that could help providers improve or recognize excellence.
  • Be Honest: Share your genuine experience, whether positive or negative.
  • Be Constructive: Focus on what could be improved rather than just criticizing.
  • Respect Privacy: Don't include other patients' information in your feedback.
  • Be Fair: Consider the circumstances and constraints healthcare providers work under.
  • Follow Up: If issues are resolved, consider updating your feedback.